Sunward Electronics
Project Manager & Zoho Developer
Multi-organization Zoho One administration, dealer permissions, internal support, and customer-facing support workflows.
I am most useful when a problem crosses boundaries: executive outcomes, real operating processes, technical requirements, vendor delivery, integrations, testing, launch, and adoption.
View résumé2024–20252022–20232021–present2021–2022 2019–20212018–20192017–2018 2015–2017 2011–2015
Northern Trust
Project Manager
Enterprise AWS migration program spanning 500+ physical servers, application readiness, wave planning, governance, backup/recovery, and risk remediation.
Read the related caseNational Restaurant Association
Senior Project Manager
Business Transformation 3 workstreams across ServSafe commerce, data migration, LMS/certification, vendor delivery, and PMO optimization.
Read the related caseYourChoice Concierge
Project Manager & Lead Zoho Developer
30+ client implementations across CRM, ERP, automation, migrations, integrations, training, and adoption.
Read the related casePeak Realty Chicago
Project Manager & Zoho Developer
Zoho One, custom ERP, 14,000+ listing MLS integration, broker mobile workflow, transaction automation, and digital continuity.
Read the related caseQwaaq / Windy City Cigars
Digital Operations Manager
E-commerce, Amazon/eBay, inventory and warehouse integration, shipping automation, support operations, and product collateral.
Read the related caseCosmick Technologies / Media
Project Manager & Zoho Developer
Petland web/marketing portfolio work, Zoho delivery, SEO/Google Ads, and project workflow design.
Intertek
Project Coordinator
Fire-safety inspection coordination across the US and Canada with paper-to-digital process improvement.
Apple Retail
Specialist · Technical Support · Training
Technical support, mobile repair certification, data migration, Genius Bar service, and training across four Chicago locations.
Financial services · hospitality and food safety · real estate · retail and e-commerce · construction equipment · testing and certification · technology consulting