Miro Strahilov · Chicago · Senior project and program manager

Complex delivery, clearly organized.

I lead transformation, systems implementation, cloud and data migration, CRM/ERP, and technical delivery programs from the first question through rollout and adoption. This page is the complete working record—organized for a fast business read and a deeper technical review.

10+years across project and technical delivery
30+client implementations through YourChoice Concierge
500+servers in an enterprise AWS migration program
14K+listings in a live MLS integration

Start with the work you need to evaluate.

Each section begins with the business outcome, then shows the systems, tools, and delivery methods behind it.

A practical reading order: start with program delivery for hiring relevance, move to web and platforms for implementation range, then use the later sections as evidence of marketing, design, and independent creative execution.

Program delivery, systems, and implementation

I lead the work that makes complex change practical: turning business goals into a clear delivery plan, bringing the right people into the room, managing dependencies, and carrying the result through adoption. This is the core of my portfolio and the work most relevant to senior project, program, transformation, and implementation roles.

Implementation lens

The operating detail behind that work includes discovery and requirements, workstream planning, RAID management, vendor coordination, data and application readiness, UAT, cutover, access controls, documentation, training, and a durable handoff to the people who own the system next.

  • Program governance
  • Cloud and data migration
  • CRM / ERP implementation
  • Workflow automation
  • Requirements and UAT
  • Training and adoption
01Northern Trust2024–2025

Enterprise AWS migration

Project detail

Project management across an enterprise program migrating more than 500 physical servers from a U.S. data center to AWS. The work centered on application readiness, migration waves, risk visibility, and operational continuity in a regulated environment.

AWS500+ server scopeApplication readinessWave planningBackup and recoveryDR / HARisk remediation
02National Restaurant Association2022–2023

ServSafe Business Transformation 3

Project detail

Senior project management across connected commerce, data, learning, certification, identity, vendor, and PMO workstreams—organized around a simpler customer objective: one login, one cart, and an integrated certification journey.

E-commerceData migrationLMS and certificationIdentity workflowsMicrosoft ProjectJira / ConfluenceSharePoint / Power BI
03YourChoice Concierge2021–present

CRM, ERP, and workflow implementations

Project detail

Discovery-to-adoption delivery across more than 30 client implementations in legal, healthcare, real estate, construction, and professional services. Each engagement translated a real operating problem into a supportable system and an adoption plan.

Zoho OneCRMDeskBooksCreatorFlowDelugePermissionsMigration and training
04Sunward Electronics2021–2022

Multi-organization dealer operations

Designed and supported a multi-organization operating model for parent and dealer teams, helping separate access, support internal work, and connect dealer notifications, payouts, email, and project activity.

Zoho OneMulti-org administrationRole-based accessZoho ProjectsZoho FlowDealer notificationsSupport workflows
05Peak Realty Chicago2019–2021

Connected real-estate operations

Project detail

Connected a real-estate business from public property discovery through broker work, transaction documents, approvals, payouts, and reporting. The portfolio combined operations, data, customer experience, and custom product work.

Zoho OneCustom ERPMLS / API feed14K+ listingsBroker mobile workflowTransaction automationVirtual tours
06Qwaaq / Windy City Cigars2018–2019

Inventory, fulfillment, and internal operations

Project detail

Built the operating backbone for a multichannel commerce business: clearer inventory, connected warehouse and shipping work, marketplace expansion, and customer-support processes that could scale with the business.

Inventory systemsWarehouse integrationAmazon and eBayShipping labelsAirtable / project workflowsAPI integrationsZoho
07Cosmick Technologies / Media2017–2018

Agency delivery and reporting operations

Improved how a digital agency planned, tracked, reported, and supported work while delivering Zoho implementations and performance-marketing projects for client accounts.

Zoho CRMZoho ProjectsZoho DeskZoho FilesSEO reportingGoogle AdsWriter mail mergeSlack support
08Maison MagazineHistorical portfolio record

Salesforce client portal implementation

Implemented a Salesforce-based client portal as part of a broader publishing and client-services operation, bringing the relationship record and client experience into a more structured system.

SalesforceClient portalRelationship recordsProcess designImplementation support
09Intertek2015–2017

Paper-to-digital inspection coordination

Coordinated fire-safety inspection work across the United States and Canada while helping centralize and digitize physical records so project information could be found, shared, and acted on more reliably.

Project coordinationProcess improvementDocument digitizationSharePointOutlook GroupsCross-border operations
10Apple Retail2011–2015

Technical support, repair, and training

Built an early foundation in calm, customer-facing technical delivery: diagnosing and repairing devices, migrating customer data, supporting small businesses, and training teams across four Chicago locations.

Apple-certified mobile repairDiagnosticsData migrationTechnical supportTeam trainingSmall-business consulting

Websites, e-commerce, and platforms

A website has usually been one part of a larger operating system in my work—not simply a marketing surface. These projects connect brand and customer experience with listings, inventory, commerce, registration, client service, publishing, and the internal tools needed to keep the experience running.

Implementation lens

The implementation record spans WordPress and custom web builds, Next.js and Supabase products, property and marketplace feeds, e-commerce, payments, warehouse operations, customer portals, APIs, webhooks, responsive UI, and production release workflows.

  • Website delivery
  • E-commerce
  • Next.js / Supabase
  • APIs and webhooks
  • Property / MLS feeds
  • Payments and registration
0144OSIndependent platform

44OS creator platform

Project detail

Founded and built a creator platform for publishing, discovery, community, licensing, commerce, libraries, radio, music, sample packs, merch, books, and games. It is a hands-on example of product strategy, design, engineering, and distribution working together.

Next.jsSupabaseCreator publishingCommunityCommerce and licensingStripe workflowsDesktop releasesGame distribution
02Peak Realty Chicago2019–2021

Property search and transaction web ecosystem

Project detail

Delivered the public-facing side of a connected real-estate operation, including the main property experience and microsites for individual developments. The goal was to make current inventory easier to discover while supporting the brokerage operation behind it.

Historical work record; client sites may have changed after the engagement.

Property websitesMLS / API feed14K+ listingsSearch and filtersVirtual toursLead workflowsTransaction operations
03Windy City Cigars2018–2019

Windy City Cigars e-commerce and operations

Project detail

Redesigned and expanded a commerce operation around the customer site, marketplace channels, inventory, fulfillment, service, and product collateral—so the customer experience and back-office work could move together.

Historical work record; client sites may have changed after the engagement.

E-commerceAmazon and eBayInventory consolidationWarehouse operationsShipping automationCustomer supportCatalog production
04Kashmir2018–2019

Kashmir digital commerce ecosystem

Supported website, marketplace, warehouse, and B2B/B2C work for a connected product business, bringing greater consistency to how products were presented, sold, stored, and fulfilled.

Historical work record; client sites may have changed after the engagement.

WebsiteAmazon and eBayB2B / B2CWarehouse workflowProduct catalogE-commerce operations
05InterContinental Trading / QwaaqHistorical portfolio record

Connected ICT and Qwaaq web projects

Website and integration work for related businesses with an emphasis on the connection between web presence and internal operational systems.

Website deliverySystem integrationsOperations alignmentData handoffsDigital commerce
06Maison MagazineHistorical portfolio record

Magazine website and client portal

Overhauled a magazine website and paired it with a client portal, helping bridge editorial presentation, customer service, and client information management.

WordPressClient portalContent managementResponsive webSalesforce integration
07EB Wolf / Wolf LawThrough PoP Digital Marketing

Law-firm web presence and ongoing maintenance

Built and maintained a professional-services web presence designed to make a specialized legal service easier to understand and contact.

Historical work record; current site may have been reworked after the engagement.

Website buildContent maintenanceProfessional-services UXLead captureSEO foundations
08Variety Balloons · Royal Clippers · Zenith FlowHistorical portfolio record

Small-business and service-site builds

Delivered business websites for service organizations, shaping their presentation, basic customer journey, and the operational information needed to turn a visitor into an inquiry or booking.

The portfolio archive records these engagements; live sites may have changed.

Responsive website deliveryService information architectureLead captureContent workflowsBasic SEOLaunch support
09Chicago Blues CampHistorical portfolio record

Registration and event web ecosystem

Supported a camp and event web experience that connected public information, registration, and payment operations for participants and organizers.

Payment provider references in the supplied archive conflict, so the specific provider is intentionally not named.

WebsiteRegistration flowPayments / webhooksParticipant informationEvent operations
10My Secrets of Survivorship · Evntura / AventurineHistorical portfolio record

Content, publishing, and community web projects

Contributed to web and digital-marketing projects that supported storytelling, community, email outreach, and event or audience growth.

Website deliveryContent strategyEmail marketingSocial mediaAudience growthPublishing workflows
1121 E Chestnut · LA Lux · 1552 North ParkThrough Peak Realty Chicago

Property microsites

Created focused property experiences to present individual developments with clearer information, imagery, and routes for prospective buyers or renters to take the next step.

Property micrositesLead generationListing presentationResponsive UIReal-estate marketing

Marketing, growth, and client communication

Marketing work has focused on making demand-generation more connected to the work a business can actually deliver. That means aligning a website, audience message, search visibility, campaigns, reporting, intake, and follow-up instead of treating each as a separate activity.

Implementation lens

Relevant depth includes SEO foundations, paid search, campaign reporting, email and social programs, conversion journeys, marketplace operations, client-facing reports, analytics, and automated routing between marketing activity and CRM or service workflows.

  • SEO
  • Google Ads
  • Email and social
  • Lead workflows
  • Campaign reporting
  • Marketplace growth
01Petland, through Cosmick2017–2018

Petland digital marketing and reporting

Supported web, SEO, Google Ads, and reporting work for a multi-location retail brand. Supplied portfolio materials associate the engagement with a 30% increase in traffic.

The 30% traffic figure comes from supplied portfolio materials and should be treated as a historical campaign claim.

SEOGoogle AdsPerformance reportingWeb contentZoho reporting workflowClient communication
02Cosmick Technologies / Media2017–2018

Agency performance reporting workflow

Created a more repeatable path from SEO and campaign data to client-ready reporting, reducing manual reporting work while making performance conversations easier to run.

SEO dataZoho Writer mail mergeReporting automationClient reportsProject workflowSlack support
03Windy City Cigars / Kashmir2018–2019

Marketplace and catalog growth

Expanded the commercial reach of connected product businesses through Amazon and eBay while improving the inventory, shipping, catalog, and operational foundation required to support those channels.

AmazoneBayProduct catalogInventoryFulfillmentCustomer supportB2B / B2C
04Peak Realty Chicago2019–2021

Real-estate digital continuity

Connected listing discovery, virtual-tour and property content, broker workflows, and lead or transaction follow-up so marketing activity did not stop at the website.

MLS listing dataProperty searchVirtual toursLead workflowsBroker operationsTransaction automation
05My Secrets of Survivorship · PoP Digital Marketing · Strategic Marketing FSHistorical portfolio record

Campaign and audience support

Contributed to small-business and audience-growth work across websites, social, email, content, and customer communication for service and mission-led organizations.

Content marketingEmail marketingSocial mediaWeb publishingSEO foundationsAudience communication

Brand, print, and product design

Visual work has supported the same practical goal as the systems work: help a person understand what an organization or product is, trust it, and take the next step. The archive includes identity systems, collateral, catalogs, event materials, packaging, apparel, and business tools.

Implementation lens

The work includes brand direction, logo systems, typography, print production, catalog and product layouts, packaging concepts, marketing collateral, and asset preparation across Adobe Illustrator, Photoshop, InDesign, Sketch, and Figma.

  • Identity systems
  • Print production
  • Packaging
  • Catalogs
  • Marketing collateral
  • Figma and Adobe tools
0144 / Forty Four · Miro Strahilov · Paint Hair Studio · SEED Marketing · We Are All Survivors · Into The Mountains · ØLSTENArchive spanning multiple years

Identity systems

Created and evolved visual identities for personal, cultural, service, and creative ventures—establishing marks, typography, color, and flexible assets that could hold up across web, print, and social use.

Logo designBrand systemsTypographyColor systemsBrand guidelinesAdobe IllustratorFigma
02Kashmir · Les Vegas · MBL Basketball · NISI MEMBRA · Qwaaq · Windy City CigarsArchive spanning multiple years

Print and promotional collateral

Designed event flyers, business cards, promotional pieces, and sales materials that could work both as clear information tools and as memorable physical brand touchpoints.

FlyersBusiness cardsPromotional designPrint-ready filesAdobe InDesignAdobe PhotoshopProduction coordination
03Windy City Cigars · Kashmir · 44 · ØLSTENArchive spanning multiple years

Catalog, packaging, and merchandise concepts

Produced product-facing design ranging from a 30-page catalog and sales materials to packaging concepts, apparel, and creative merchandise—connecting product presentation with ecommerce and promotional needs.

Catalog layoutPackagingMerchandiseApparel graphicsProduct imageryE-commerce assetsPrint production

Music, video, and interactive worlds

Creative production is a secondary lane in the professional story, but it is a substantial one. It shows a long-running practice of finishing ambitious work, building a cohesive world around it, and releasing it independently across audio, visual, web, and interactive formats.

Implementation lens

The archive covers music composition and production, mixing and mastering, video and visual production, release strategy, Unity/WebGL experimentation, 360° work, and platform distribution through Bandcamp, Spotify, YouTube, and 44OS.

  • Composition and production
  • Mixing and mastering
  • Video production
  • Unity / WebGL
  • 360° experiences
  • Independent release operations
01ØLSTEN2010–2026

ØLSTEN music catalog

Project detail

A long-form independent music practice spanning albums, EPs, singles, remixes, collaborations, and visual worlds. The supplied archive attributes more than 1,800 tracks to the broader catalog, with a verified public Bandcamp release shelf listed below.

FL StudioAbleton LiveLogic Pro XCompositionProductionMixingMasteringBandcampSpotify
02ØLSTENVerified Bandcamp catalog

Official release shelf

BORN IN WINTER (2013) · DELTA EP (2014) · MODERN RUIN EP (2015) · THE GREAT SHADOWSEA (2016) · WAVES (2017) · GHOST (2018) · KΛREN (2020) · ELENΛ (2022) · JOZ EP (2023) · EVERYTHING BEFORE (2025) · here comes the feeling (2026) · EVERYTHING AFTER (2026).

12 verified releases141 Bandcamp entries6:14:49 public runtimeRelease planningDigital distributionCatalog management
03ØLSTEN and independent work2010–2026

Video and visual production

Produced an extensive archive of music visuals, videos, and release materials. The supplied record cites more than 300 visual/video works, and the official YouTube channel was observed with 272 videos.

Final Cut ProVideo productionVisual directionMusic visualsYouTube distributionRelease assets
04ØLSTEN2022

ELENΛ spherical album experience

Project detail

Turned an album into a 29-minute spherical experience that brought together original music, visual production, a Unity-built world, 360° video, and online distribution.

Unity360° videoAlbum-world designMusic productionYouTubeInteractive media
05Independent projects / 44OSArchive spanning multiple years

Unity and interactive experiments

Developed and documented interactive experiments and games, including Alien Storm, Egypt, Gold Ocean, MASK, Space Ocean, Want, and the ELENΛ world. MASK is distributed as a Unity WebGL game through 44OS.

UnityWebGLGame designInteractive environmentsAsset pipelinesPlatform distribution

The portfolio records the scope of work at the time of each engagement. Client websites and products naturally evolve, so a current public site may no longer reflect the original implementation. Historic work is labeled where it is drawn from the supplied archive.

Need someone who can make a complex program easier to run?

For a senior role, a transformation, an implementation, or a project that needs clearer ownership and forward motion.