Leading the initiative is a discipline of its own.
Someone has to hold the whole picture: what we are trying to change, who it affects, what depends on what, what is at risk, and what happens the day after launch. I have done this inside a regulated bank, a national trade association, and a dozen small businesses. The tools differ; the job does not. Make the path visible, keep decisions documented, and make sure the people who inherit the system can run it.
8 projects6 organizations
Tools & methods
Program governanceRAID managementMicrosoft ProjectJiraConfluenceSharePointPower BIScrumVendor managementStakeholder communicationUATExecutive reporting
44OS2026Product strategy & release managementOwning what ships and when across versioned releases: a redesigned mobile experience in 1.1, then a resizable sidebar, more personal Home and Account areas, and consolidated browsing in 1.2.Northern Trust2024–2025Migration wave planning & sequencingAssigning every asset to a migration wave against cloud-readiness criteria, so a problem in any single wave affected one group of systems rather than the whole estate.Northern Trust2024–2025Governance & executive reportingTracking execution and reporting progress to executive stakeholders inside a regulated environment, where the reporting itself is part of the control framework.National Restaurant Association2022–2023Multi-vendor delivery coordinationCoordinating delivery vendors across time zones while acting as Scrum Master on key workstreams, keeping dependencies between commerce, data, identity, and learning visible.National Restaurant Association2022–2023PMO & programme governance upliftIntroduced and improved the programme's operating discipline: RAID logs, weekly stand-ups, Microsoft Project adoption, training, governance, and change-management practice.Peak Realty Chicago2019–2020Transformation program leadershipLed the organization-wide transformation end to end: scope, sequencing, vendor and developer coordination, testing, rollout, and training across brokerage and property-management teams.Intertek2015–2017Cross-border inspection coordinationCoordinating fire-safety inspection projects across the United States and Canada: scheduling, stakeholders, documentation, and follow-through.Apple Inc.2011–2015Team & customer trainingTraining programmes delivered across four Chicago locations, including groups of up to 100 employees.